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Super Service Award - Angies List 2009

Customer Testimonials:

"My Husband and I planned on purchasing window treatments for our entire house. We contracted with a provider and started with our downstairs. We had ideas of our own but were also looking for ideas and input from our provider. When the drapes were being installed, problems presented themselves immediately. The drapes were not done to our specifications, and had to be taken down and resewn several times, nor was the quality of the drapes up to our expectations. We canceled our contract with the provider, and then I called Cory. What a difference! Cory brought to the table lots of ideas, discussed our ideas with us, and had a selection of drape fabrics that blew us away. We didn't know what little selection our other provider had until we met with Cory. She not only helped us select great drapes for every room, she helped us make our house a home. Cory also offered other decorating ideas that we didn't anticipate, i.e., rugs, wall accessories, pillows. And then there's Gary. Talk about making installation a breeze! You wouldn't guess he is a one man operation! He really worked hard to make sure we had our drapes installed when he said they would be installed and made sure he followed through on any punch-list items as soon as possible. It was a pleasure to work with both of them, and I would highly recommend them to anyone. They are a great team."

                                                                                   - Toni - March 17, 2009

 


"I was so amazed to see the final fabulous window dressings that the Jacoby's did for our master bedroom suite. Cory was able to pull together all of the custom bedding, complete with all the fabulous pillows with trims, and coordinate that look with the new silk interlined drapery that Gary so wonderfully installed for us. Our bedroom looks like it belongs in a hotel, which is exactly what I had asked her to do. I am so thrilled with the Jacoby's that I am going to refer them to all of my friends.......excellent work!"

--Rachel- June 10, 2009


 

" I was referred to Jacoby drapery by a friend and could not be happier! I didn't just need window treatments, I needed my daughter's bedroom and media room completely redone. I didn't even know at the time if Jacoby Drapery was going to be able to handle what I needed. They not only were able to handle it, they exceeded all my expectations as well as my daughter's! They did her bed linens, wall board, sofa bed, desk chair, pad as well as window treatments. They are a joy to work with."
                                                                                   - Liz Greenspan -2/2009


 

"You will get the best of the best if you choose the Jacoby Company for your window treatments and home design projects. Cory and Gary have taken our house from the ordinary level to to the eye opening 'Wow!!!' level when people come to visit us. I have heard comments such as : 'Those draperies are magnificent - I have never seen anything like that before.' and 'The design is so unusual and the fabric so spectacular.' And on and on.

Furthermore, Cory and Gary spend time making sure that the design is right for you and your home, they work with you on pricing AND they will do other design work so that your home is coordinated throughout in terms of color, fabric, furniture, etc.

I have know Cory and Gary for many years and I have the highest regard for them and the design projects they have done for me. Please feel free to request that Cory or Gary show you any or all of the work they have done to our home to make it so wonderful."

- Barbara Billig (2009) Westlake Village


"I have ordered several window treatments from Jacoby Company and have been thrilled with the results! Cory, Gary and their staff are not only efficient and easy to work with, but they are also creative and have an excellent eye for detail. Because of their professionalism, I am proud to bring them into my clients' homes and hope to work with them for years to come."

- Mary Brewer (1/2008) Interior Designer Studio Brewer (818) 355-7714


"Dear Cory:
Thank you so much for your calls yesterday and today. I want you to know that I greatly appreciate the care you have taken with us as clients - and friends. I had tears in my eyes when I heard your message about replacing both shades. I certainly didn't mean to underestimate you! I haven't felt any stress about the whole situation, but nonetheless was overwhelmed with gratitude for the way you intervened on my behalf - without even being asked - to make things right you and Gary are true professionals. What a blessing to have met you! From the first time I have met you, you have far exceeded my expectations.
With much appreciation,

-Jenny February , 2008


 

"My wife and I contracted Cory and Gary Jacoby to help us decide on the right window coverings for our home and they did a phenomenal job! We are very pleased with the outcome of the blinds and shutters we had installed in our home. We have since referred others to the Jacoby's and will call on them again for all similar work in the future. They are an honest, reputable and reliable company to work with, and we would recommend that you give them a call to work with you on your upcoming projects."

- Jacques and Marla Soriano (1/2007)

 


 

"One of my rooms needed an update desperately, I called Cory Jacoby over and she helped me pick my paint colors, my furniture, paintings for my walls and my great looking window coverings. My room is amazing, warm, and beautiful.

Gary was also incredibly helpful hanging my window coverings and helping out with another window covering that needed repairing in another room. They are a GREAT team, professional, friendly, truly a positive experience."
- Ava Evans, C.Ht. (1/2007)

"Dear Cory and Gary:

Thank you so very much for being who you are. You both worked around my husband and my hellish schedules and never complained. When I was sure I knew what I wanted you "gently" showed me the way and we just could not be more thrilled. Everyday I walk into my living room and formal dining room and sit there and really can't believe it all looks so beautiful. The workmanship of the drapes, the fabric, the attention to detail is exactly prefect. We really couldn't be happier which is why we are now doing the rest of our house (so I will be calling you again soon!).

Thank you. Oh, and on top of everything you are both such nice people.

Warm regards, - Lynda Herrera" (1/2007)

" I was referred to Jacoby drapery by a friend and could not be happier! I didn't just need window treatments, I needed my daughter's bedroom and media room completely redone. I didn't even know at the time if Jacoby Drapery was going to be able to handle what I needed. They not only were able to handle it, they exceeded all my expectations as well as my daughter's! They did her bed linens, wall board, sofa bed, desk chair, pad as well as window treatments. They are a joy to work with."
                                                                                   - Liz Greenspan - July 26, 2007


"Working with Cory and Gary was great. Besides being professional and responsive, everything was on time, which is a rarity in any kind of home improvement or design business. Their experience showed in their knowledge of the products and what would work best in my home with my existing decor. Whether working with them in conjunction with a designer or on your own, I highly recommend them to anyone looking for stunning and impressive window decor."

-Nicole Perry (9/2006)


"My experience with Jacoby Company began out of desperation…

After buying a new home, I went through several interior decorators and quickly became fed up! I was about to give up and live in my partially furnished house but realized I at least needed some window treatments. I contacted a couple of window treatment companies and set up consultations.

After meeting with several people, my next appointment was with Cory Jacoby. By this point, I was so frustrated I considered cancelling the appointment and just putting sheets over my windows - but I kept my appointment and within minutes of meeting Cory, I realized there was hope after all! She listened to what I wanted and offered various suggestions that she thought I would like. Cory was not pushy, but she definitely let me know when she felt strongly about what would and would not look good in my house.

Even though I liked Cory and felt confident that with her help I had my the right selections, I decided to do one room only. I feel very strongly about customer service and professionalism and did not want to invest a lot of money into a company that did not have great customer service. Within weeks I received a call to install my new window treatments. Gary Jacoby, who did the installation, was great. He worked with me on exactly where I wanted everything placed and even returned when I later changed my mind about the placement of my drapes!

Since then I have worked with Cory and Gary on the rest of my house, and I have been completely satisfied every step of the way. Everyone at Jacoby Company has been very helpful and have always been a pleasure to deal with. I highly recommend Jacoby Company to anyone interested in working with experienced professionals who provide great customer service and quality products.

Now if I could just get Cory to decorate the rest of my house…"
                                                                                   - Nancy Espinoza,
                                                                                    Encino, CA 2006